The customer, Maximilian, is from Niger. He purchased a double-head embroidery machine and a four-head embroidery machine from Disen and used them locally for customized services. After receiving the goods, we contacted him for installation and usage, and everything went smoothly. He was very satisfied with our service. In August of the same year, Maximilian came to China and visited our factory. He said that if there was an opportunity, he would also purchase printers from us for clothing printing services.

Ethan is from Mozambique. In 2022, he purchased a single-head embroidery machine and a double-head embroidery machine from Disen. After receiving the goods, he encountered many installation problems. Technician Andy guided him step by step through a video call to complete the installation. After the machine successfully ran, he expressed his deep gratitude. With the assistance of Disen, he expanded his office and provided embroidery customization services for local customers. Later, he bought embroidery thread, embroidery needles and other consumables from us and has maintained contact.

Andrew is from Nigeria and is a long-term cooperative client. In 2023, he purchased a DTF Printer from us. During the usage process, the print head of the printer encountered a problem. Technician Eric helped him adjust the parameters through remote operation. Now the printer is running very well. He stated that he will continue to cooperate with Disen and purchase a faster DTF printer to enhance his T-shirt printing service.