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COOPERATION CUSTOMERS

Elliott

At Disen Machinery, I found my beloved career. I purchased the DTF printer from Disen and used it to print patterns on T-shirts, hats, and handbags, adding more design elements. As a result, I received many orders. Disen provided me with permanent after-sales service, which helped my business to grow even better.

Gnalé Kaba

I'm from Sierra Leone. I have been cooperating with Disen Company for a long time. I have visited their office and factory. They are very beautiful and professional. I purchased a single-head embroidery machine from them and it works very well. I want to expand my business, so I plan to buy another four-head embroidery machine.

Gavin

I highly recommend Disen Machinery. I purchased an embroidery machine and an UV printer from their company. As a novice, it was very difficult for me to use these items. However, I went to their company and they provided me with one-on-one training on-site. I mastered the basic knowledge and after returning to my country, I was able to operate my machines smoothly.

Lori

Last September, I purchased a DTF printer from Disen Company. This was my first collaboration with them, and I was very nervous. I was worried about the delivery issue and the operation of the machine. Two months later, I successfully received my machine, and their technicians helped me install and use the machine. Thank you for all this, and thank God.

SUCCESSFUL CASES

Embroidery machine after-sales service

The customer, Maximilian, is from Niger. He purchased a double-head embroidery machine and a four-head embroidery machine from Disen and used them locally for customized services. After receiving the goods, we contacted him for installation and usage, and everything went smoothly. He was very satisfied with our service. In August of the same year, Maximilian came to China and visited our factory. He said that if there was an opportunity, he would also purchase printers from us for clothing printing services.
 
 
 
 
 

Embroidery machine after-sales service

Ethan is from Mozambique. In 2022, he purchased a single-head embroidery machine and a double-head embroidery machine from Disen. After receiving the goods, he encountered many installation problems. Technician Andy guided him step by step through a video call to complete the installation. After the machine successfully ran, he expressed his deep gratitude. With the assistance of Disen, he expanded his office and provided embroidery customization services for local customers. Later, he bought embroidery thread, embroidery needles and other consumables from us and has maintained contact.
 
 
 
 

DTF Printer after-sales service

Andrew is from Nigeria and is a long-term cooperative client. In 2023, he purchased a DTF Printer from us. During the usage process, the print head of the printer encountered a problem. Technician Eric helped him adjust the parameters through remote operation. Now the printer is running very well. He stated that he will continue to cooperate with Disen and purchase a faster DTF printer to enhance his T-shirt printing service.
 
 
 
 
 
 
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